Community Q&A

Yes, you can.  However, the STREAM Database Uploader will only restore databases from a database backup (.bak) file which contains a SINGLE data set.

This means that, when you create a backup on your first STREAM SU system, you need to make sure that you use the Option in SQL to override all previous backups in the set.

First, open SQL Server Management Studio Express on your first machine, and Right-Click on the Database Name to select the Backup task…

STREAM is CITRIX compliant, and also Microsoft AppV compliant.

We have experience of ‘sequencing’ the STREAM Client in an Enterprise deployment, into the AppV virtualised (‘bubble’) environment.

This provides all of the benefits of central management of a single STREAM Client with multiple users.  AppV also ensures that only authorised users are provided with the STREAM launch icon on their desktops.

A Dynamic Desktop architecture can also help to address performance issues if STREAM is being used across slow network connections.

On STREAM Enterprise systems, a user workstation may crash (not due to the STREAM application, but for other reasons) and their license may remain locked.

An Administrator can see all active licenses by using the Enterprise License Management (ELM) utility.  Please contact support@acuityrm.com if you do not know how to use this utility on your STREAM Enterprise system.

You take a database backup as follows:

1.       Launch SQL Server Management Studio

2.       Connect to the relevant SQL instance:

Versions of STREAM Integrated Risk Manager are available for both 32 bit and 64 bit operating systems.  You would use the 32 bit version of STREAM if you have a 32 bit MS Windows operating system and the 64 bit version of STREAM if you have 64 bit MS Windows operating system.  MS Windows XP, Vista and MS Windows 7 are all available in 32 and 64 bit editions.  You can see the 32/64 bit indication of your MS Windows operating system on the Control Panel - System screen. 

We can only provide accurate estimates with known scope (assets) and setup.

However, a blank profile (i.e. containing control standards and threat setup but no business assets ) is typically less than 10Mb, and even with a considerable scope is still less than 100Mb.

The automatic Savepoints (created for historic reporting) usually add no more than a few Mbs per month.

Even very large setups are well under 1Gb, even after a few years of database growth.

The following messages may be displayed when you enter your Site Key into the License Configuration screen and click on Validate:

On STREAM Enterprise systems, the License Management facility is accessed by launching the file stream.exe in the relevant license pool (shared folder).

There should be a Clips folder in the same folder as the flash training folder.  The Clips folder contains all of the individual clips used in the training package, each saved as an .AVI file.

Sometimes, the unzip/file extraction process is unsuccessful and the Clips folder is not created properly.

Please try to unzip the original download file again, and check that the Clips folder is in place before running the training module.

As explained in the STREAM Installation manual, if you are using the STREAM Database Uploader on Windows Vista or Windows 7, it is important to right-click on Uploader.exe and select the Run as administrator option.

Although you may have administrative rights under Windows, the Uploader will attempt to load a database into SQL Server.  Due to the User Access Control (UAC) feature of Vista and 7, this administrator status is NOT passed through to SQL Server.

You need to click in the left column next to the item that you wish to move.

The Up and Down arrows will then become active.

In the ISO 27001 App, business assets are assets which PROCESS, STORE or COMMUNICATE information.  This includes technical infrastructure and networks, physical locations, third parties and people.  These are entered on the Assets menu.

Threats can directly affect such assets leading to the set of generated risks (threats to assets), and the compromise of information.