CrypKey

I am trying to manage my Enterprise License and the "splash screen" hangs. What should I do?

I am trying to manage my Enterprise License and the "splash screen" hangs. What should I do?

Category: 
license and CrypKey
Date Added: 
Mon, 16/05/2011 - 14:10

 

On STREAM Enterprise systems, the License Management facility is accessed by launching the file stream.exe in the relevant license pool (shared folder).

Error Message: "There is a problem with the CrypKey License Service. Please verify that it is installed and running"...

Error Message: "There is a problem with the CrypKey License Service. Please verify that it is installed and running"...

Category: 
permissions, license and CrypKey
Date Added: 
Thu, 24/02/2011 - 18:06

This message usually appears on STREAM Enterprise systems and indicates that the user attempting to install and use a STREAM Client does not have permission to access a central STREAM license pool.

It is invariably due to Windows permissions.

If an Active Directory group has been created for STREAM, check that the logged on user is a member of that group.

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