Operational Risk

With STREAM you can reduce your operational risk management costs, reduce incidents and optimise your operational investments.

 

Compliance Management
Monitor and report on compliance with operational standards. STREAM can be quickly and easily configured with any operational control standard or multiple sets of standards, covering event types such as:

  • Internal or external fraud
  • Employment practices and workplace safety
  • Clients, products and business practices
  • Damage to physical assets
  • Business disruption and system failures
  • Execution, delivery and process management
  • Your own proprietary operational standards.

Performance Metrics for Key Controls
Define, record and monitor key metrics for quantifiable data on operational performance, such as:

  • % sites compliant with baseline physical security standards
  • % turnover in key personnel.

Metrics data can be entered manually or via automated updates from feeder applications.

Risk Management
Log and assess operational risks onto risk registers. Specify mitigating actions and review residual risk status against risk appetite on management dashboards. Drill-down to investigate risks in more detail and report on risk across each part of the business model.

Track risk status in relation to performance metrics and compliance with key controls. See ‘at a glance’ whether risks to business processes, systems, applications and projects are above or below risk appetite. Aggregate up to group, regional or Enterprise views.

Incident Management
Record and track the status of operational incidents and near misses. Report on the severity and frequency of incidents by category and historical trends. Link incidents to assets, risks and control non-compliances.