Quality Management

With STREAM risk assessment software you can reduce your quality costs, reduce incidents and optimise your investments.

Compliance Management
Monitor and report on compliance with quality standards.  STREAM can be quickly and easily configured with any quality standard* or multiple sets of standards, for example:

• ISO 9001
• ISO 9002
• Your own quality standards.

Performance Metrics for Key Controls
Define, record and monitor key metrics for quantifiable data on quality performance, such as:

• % defects remediated within X hours
• % products subject to ‘gateway’ reviews.

Metrics data can be entered manually or via automated updates from feeder applications.

Risk Management
Log and assess quality risks onto risk registers.  Specify mitigating actions and review residual risk status against risk appetite on management dashboards.  Drill-down to investigate risks in more detail and report on risk across each part of the business model.

Track risk status in relation to quality performance metrics and compliance with key controls.  See at a glance whether risks are above or below risk appetite.  Aggregate up to group, regional or Enterprise views.

Incident Management
Record and track the status of quality incidents and near misses.  Report on the severity and frequency of incidents by category and historical trends.  Link incidents to risks and non-compliance with quality standards. 

* Subject, where required, to licensing agreements with intellectual property owners